What is a video clinic?

A video clinic is the same as seeing you face to face, but it happens online. You will get the same care and see and talk to the same person. It is often much more convenient.

We use a system called Attend Anywhere for our video clinics. You can access this on your smartphone, tablet or computer.

The conversation you have with us is private. We do not record video clinics. It is secure and confidential.

  • It gives you more choice about how and when you see us.
  • It is often much more convenient for you.
  • It takes away the stress of trying to find a car parking space.
  • It means less time out of your day because you do not need to travel to an appointment. This is also good for the carbon footprint!
  • You can attend your appointment with us from wherever you are.

You will need one of the following devices to access your clinic:

  • A smartphone.
  • A tablet, such as an iPad.
  • A laptop or computer with a camera and sound.

You will also need a good internet connection.

The service works with Google Chrome and Apple Safari web browsers. Most devices will have one of these web browsers already installed.

If not, you can download Google Chrome  for free. 

Before your appointment

Before your appointment, please do a test call, so we can check your device will work. Please do this well in advance of your appointment.

Click here to do a test call.

Click here for help with trouble shooting.

If you have any problems, please contact us via the details in your appointment letter. You can also call our Contact Centre on 0191 541 0101.

Adult video clinics

Clinic A-Z

Children and Young People video clinics

 

Back to Outpatient

Watch the video below to find out more about Attend Anywhere