
A carer is someone who helps a person who is not feeling well. It could be a family member, friend or someone they live with. They might help because the person is sick, has a disability or needs extra support. A carer can be an adult or a child.
Carers help with things like washing, cooking or talking when someone feels sad. They don’t get paid – they do it because they care.
We know that carers are really important for people in hospital. They help their loved ones feel safe and looked after. That’s why we will talk and work with you, so we can give the best care to the person you love. Both while they’re in hospital and when it’s time to go home.
Carer Passport
It can be hard when the person you care for is in hospital. You might want to still care for them. We will help you be as involved as you want to be.
As a carer you can ask for a Carer Passport. This helps you in different ways including:
- Lets people know you are a carer
- Helps you to support the person you care for while they are in hospital
- Gives our staff information about the patient and how you support them
- Raises awareness of carers and how important they are to our patients
- Helps make sure that we help and care for our patients in the best way
You can find out more through the links below:
If you have used a Carer Passport we would love to get your feedback. You can fill in a survey by clicking here.
If you have any other comments or suggestions you can email stsft.
John’s Campaign says that people with dementia should be allowed to have someone they love stay with them in hospital. This could be a family member or friend. Being with someone they know helps them feel safe and happy. The campaign wants hospitals and care homes to welcome carers, because they know the person best and can help take care of them.
We support John’s Campaign and have signed a pledge.
Click here for more information about John’s Campaign.
Yes. Local Carers Centres can help you. They give information, advice and guidance to carers. You might be able to meet other carers here.
Information on our local Carers Centres is below:
- South Tyneside Adult Carers Service
Phone: 0191 406 1531
Email: STACS@cgl.org.uk - South Tyneside Young Carers Service
Phone: 0191 466 1389
Email: styc@humankindcharity.org.uk - Sunderland Carers Centre
Phone: 0191 549 3768
Email: contactus@sunderlandcarers.co.uk - Durham County Carers Support
Phone: 0300 005 1231
Email: admin@dccarers.org - Gateshead Carers
Phone: 0191 490 0121
Email: enquiries@gatesheadcarers.com - Carers UK
Phone: 020 490 0121
Email: info@carersuk.org - Carers Trust
Phone: 0300 772 9600
Email: info@carers.org
Yes. There might be times when we share information with an unpaid carer. This will be when it’s necessary.
Click here for more information and advice about this. Whether you’re a carer or being cared for.