We are in Hebburn. Click on the map below to see where we are.

This is one of our main bases for our community teams. Our 24/7 Care Co-ordination Hub is also based here.

Clarendon
Windmill Way
Hebburn
NE31 1AT

If you are coming by car, use NE31 1AT for your sat nav.

By Bus

There are bus routes that serve Clarendon. To help you plan your journey, visit the NEXUS website.

You will need to pay for your parking when you leave. A payment machine is at the entrance to the building.

When you put your details into the payment machine, it will tell you what you need to pay. You can also use the PayByPhone app.

How much does it cost to park?

  • Up to 20 minutes – free
  • Up to 1 hour - £2.00 
  • Up to 2 hours - £3.00 
  • Up to 4 hours - £4.50
  • Up to 24 hours - £8.00
  • Weekly ticket - £10.00

I have a Blue Badge. Is there parking for me? 

Yes. We have accessible bays in our car parks. 

Parking is free if you have a Blue Badge. To park for free, you must register your details with us. You can do this by: 

If you use more than one car you should register each one. 

If you do not register your details, you will get a parking charge notice (PCN) with a fine to pay. 

Electric car charging

We have 6 EV charging points on site for patients and visitors. You will need to download the Mer UK App to charge your car. Current costs are £0.39p/kWh.

I have a parking ticket. What do I do? 

You will get a parking charge notice (PCN) if you do not pay for parking, or if you park in the wrong space.

You will get a letter and need to pay a fine. There will be instructions on the letter telling you how to pay. 

If you think you received a PCN unfairly you can appeal it. You will need to appeal to ParkingEye. Details on how to do this will be on the letter.  

What is ParkingEye?

ParkingEye is a system that we use in our car parks. It uses number plate recognition technology. This means there are cameras that take pictures of your number plate when you arrive in the car park and when you leave. 

This system can monitor the time you spend in our car park. This is how we work out how much you should pay. 

Telephone: 0191 524 3300