We have car parking at all our hospitals and treatment centres. 

Spaces might be limited. It’s best to leave lots of time to get to your appointment so you can find a space. This is especially if you are going to one of our hospitals. 

You pay for your parking when you leave. Payment machines are usually inside the building. We have cameras on site that take your car registration. They know when you came into the car park. When you put your details into the machines they work out how long you have been there and what you need to pay. 

There are specific parking areas for patients and visitors. Some of our car parks are staff only. Look out for signs telling you if you’re in the right place. We also have areas where you can drop people off or pick people up. You can park here for up to 20 minutes for free. 

When parking, you should: 

  • Pay the correct fee before you leave. You can do this at a machine or on your phone
  • Park in a correct space 

Please do not park in or on: 

  • Double lines 
  • Grass verges
  • Restricted parking spaces like those for Blue Badge or permit holders
  • Spaces that block entrances, ambulance spaces or other cars

  • Up to 20 minutes – free
  • Up to 1 hour - £2.00 
  • Up to 2 hours - £3.00 
  • Up to 4 hours - £4.50
  • Up to 24 hours - £8.00
  • Weekly ticket - £10.00

Yes. We have accessible bays in our car parks. 

Parking is free if you have a Blue Badge. To park for free you must register your details with us. You can do this by: 

  • Clicking here to fill in a form 
  • Calling 0333 123 5991
  • Using one of the dedicated phones in Sunderland Royal Hospital or Sunderland Eye Infirmary. They are in the main entrances. 
  • Putting your details on a machine at South Tyneside District Hospital or Palmers Hospital in Jarrow. These are small machines in reception. 

If you use more than one car you should register each one. 

If your details are not registered you might get a parking charge notice (PCN) with a fine to pay. 

Yes. If you come to hospital for appointments often then you can apply for free parking. 

You must have attended 3 or more outpatient appointments in a month for the last 3 months or more. For example if you go to 3 appointments in June, 3 in July and 3 in August you would qualify for free parking. 

If this is the case, we might refer to you as a “frequent attender”. 

To apply for free parking you need to fill in a form. You can download this by clicking here. You will need to include all the days and times you were at appointments. You will also need to give us your parking receipts. 

Once you have filled the form in and have your receipts bring them to the main reception at our sites. The team there will help you. 

Yes. If you are a parent, carer or guardian of a child or young person (under 18) that needs to stay in hospital overnight you can park for free. This is between 7.30pm and 8am while you are visiting. 
To get free parking, you will need to download this form and fill it in. 

You will get a parking charge notice (PCN) if you do not pay for parking. This will be a letter sent to your address. You will need to pay a fine. There will be instructions on the letter telling you how to pay. 

If you think you received a PCN unfairly you can appeal it. A fine should be appealed to ParkingEye. Details on how to do this will be on the letter.  

ParkingEye is a system that we use in our car parks. It uses number plate recognition technology. This means there are cameras that take pictures of your number plate when you arrive in the car park and when you leave. 

This system can monitor the time you spend in our car park. This is how we work out how much you should pay.